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Root Jewelers

About Root Jewelers

Root Jewelers in Medford, OR is a trusted jewelry destination where quality craftsmanship, personal service, and a welcoming shopping experience come together.

Located at 2 N Central Ave, this well-regarded store has earned an outstanding 4.90 out of 5 rating from 190 customer reviews, reflecting the confidence and satisfaction of shoppers who value both beautiful pieces and dependable service.

Whether you are searching for a meaningful gift, a timeless keepsake, or the perfect item to mark a special occasion, Root Jewelers offers a thoughtful selection and the kind of attention that helps every customer feel confident in their choice.

More than just a place to browse fine jewelry, Root Jewelers is built around convenience and care. Customers can enjoy in-store shopping, in-store pickup, kerbside pickup, delivery, and on-site services, making it easy to shop in the way that best fits their schedule.

The store also provides installation services and repair services, helping protect and maintain treasured pieces for years to come. With a quick-visit format, Root Jewelers is ideal for customers who want efficiency without sacrificing quality, and its flexible payment options—including credit cards, debit cards, and NFC mobile payments—make every transaction smooth and simple.

Accessibility is also a clear priority at Root Jewelers, with a wheelchair-accessible car park and wheelchair-accessible entrance designed to make visits easier for all customers. This commitment to comfort and inclusion reflects the store’s focus on creating a positive experience from the moment you arrive.

Whether you are stopping in for a fast purchase, arranging a repair, or selecting something unforgettable, Root Jewelers offers the peace of mind that comes from working with a jewelry store that values service, reliability, and customer satisfaction.

★★★★★ 4.90 rating (190 reviews)
Root Jewelers
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Quality Products

Carefully curated selection

Expert Staff

Friendly, knowledgeable help

Great Value

Competitive pricing always

Happy Customers

Satisfaction guaranteed

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Root Jewelers

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Whether you're looking for something specific or just browsing, our knowledgeable team is here to help you find exactly what you need.

4.90
Star Rating
190+
Happy Customers

Customer Reviews

What shoppers say about us

Mary Beth Maezes

Mary Beth Maezes

4 years ago

All of the staff were exceptionally friendly and helpful! I went to Holliday Jewelry to see if they could repair the hinge of a very special locket. The jeweler repaired it quickly due to his expertise in jewelry repair! While I was waiting I looked into a jewelry case. I saw a BEAUTIFUL opal ring, my birthstone! I highly recommend Holliday Jewelry for their high quality jewelry, personalized service and outstanding friendliness!!

Kara Olson

Kara Olson

11 months ago

The best service ever! My husband and I have gotten many pieces from Root including all of our wedding jewelry. The Root staff was incredibly helpful and friendly all along the way. Matthew and Britni even helped my husband design my custom engagement ring! Definitely customers for life!

Zachariah Johnson

Zachariah Johnson

6 months ago

Root Jewelers is amazing! I brought in my grandma’s ring to have the diamonds cleaned and tightened, and they took care of it so quickly. The ring looks absolutely beautiful again, and knowing how special it is to our family made their care and attention mean even more. Friendly, professional, and impressively fast service — I couldn’t recommend Root Jewelers more.

Justin Chappell

Justin Chappell

4 months ago

I needed my prongs replaced and white gold flashed on a diamond ring, they were able to complete the task in 2 hours. Let me tell you....it was beyond beautiful 😍 🤩 👌 Im so impressed with the craftsmanship and customer service! If you need jewelry repairs I recommend Root Jewelers 100% …

Trevor Eastlick

Trevor Eastlick

6 months ago

My wife had her ring resized and cleaned. It looks just as beautiful as the day I bought it for her, almost 12 years ago! She says that Root Jewelers was great to work with, very knowledgeable, and they turned it around within a day for a reasonable price! Highly recommend them!

Alyssa Radd

Alyssa Radd

5 months ago

My fiancé purchased a ring from an online jeweler, and it had some issues that I took to Matthew to ask his opinion about. He told me what was wrong with the ring and what needed to be repaired, and encouraged me to take the info to the original jeweler to get them to fix it under warranty. Because he helped us, the original online retailer agreed to the repairs. Matthew’s integrity and willingness to help have turned me into a lifetime customer of Root Jewelers. They have strong values and put the customer’s best interests first. We just bought our wedding bands there and are so happy!!

Alec Harmell

Alec Harmell

month ago

Matthew and his team are exceptional. They simplify the buyer process and provide comprehensive information. Their exceptional customer service and professionalism set them apart from the competition. I will undoubtedly continue to utilize their services for any future needs.

Jennifer

Jennifer

5 months ago

I had an heirloom ring that was tarnished and bent and asked them to make it into a pendant. It turned out beautiful! They were communicative and fast! This is a very important piece of jewelry to me and I appreciate the care and respect they had in re-purposing it. 2/4/26 Update-the stone fell out(husband dropped it). Root Jewelers reset it and didn’t charge me. Again, they were communicative, fast, and explained everything to me. Robot Jewelers are the best-they’re honest, reliable and deliver great work. It’s important to support our local businesses and this is the only jeweler for me. Thank you Root Jewelers!

Dane Stewart

Dane Stewart

6 months ago

Matthew and Katie are professional, knowledgeable, and have exceptional customer service. Everything from finding an engagement ring to wedding band, setting up payment plans, and making modifications was effortless. Their prices can’t be beat, and they truly make every customer feel special and valued. Recommending to absolutely everybody I know. Thank you so much for the wonderful experience!!

Suzanne Steffy

Suzanne Steffy

2 months ago

Best customer service, best repair work ever. I trusted them with my treasured Zuni-Cochiti ring. They repaired a loose turquoise carved stone. They followed the tradition of the Native American silversmith. I have worn this ring almost daily for over 40 years. The ring was returned to me in perfect condition. I am so happy to find a store I can trust to care for my NA collection as well as my other jewelry. They are very nice people and delightful to work with.

Frequently Asked Questions

Common questions about Root Jewelers

Business Features

Highlights & Amenities

Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

From the business

  • Small Business

Service options

  • Kerbside pickup
  • In-store pick-up
  • In-store shopping
  • On-site services
  • Delivery

Offerings

  • Installation services
  • Repair services

Planning

  • Quick visit

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Visit Our Store

Stop by and see us. We'd love to help you find what you're looking for.

Location

2 N Central Ave, Medford, OR 97501, United States

Store Hours

Closed · Sunday Closed
Monday Closed
Tuesday 10 AM-5:30 PM
Wednesday 10 AM-5:30 PM
Thursday 10 AM-5:30 PM
Friday 10 AM-5:30 PM
Saturday 10 AM-5 PM
Sunday Closed
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